Privacy Policy
Last Updated: September 28, 2026
Allumine Skin Clinic (“Allumine,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when visiting Allumineskin.com, submitting an appointment or consultation request, or otherwise communicating with us through our website.
This Privacy Policy explains the types of information we may collect through our website, how we collect, use, and disclose that information, and the choices that may be available to you.
By using our website or voluntarily submitting information through our website, you acknowledge the practices described in this Privacy Policy.
1. INFORMATION WE COLLECT
Depending on how you interact with our website, we may collect the following categories of information:
Contact and Identifying Information
This may include:
Name
Email address
Telephone number
Other contact information you voluntarily provide
Appointment and Consultation Request Information
When you submit a new-patient or returning-patient appointment request, we may collect information such as:
Whether you are a new or returning patient
Treatments or services you are interested in
General aesthetic concerns or goals you choose to share
Preferred provider
Preferred days, times, dates, or appointment timeframe
Other information you voluntarily provide to help our Patient Care Team understand and coordinate your appointment request
Technical and Website Usage Information
When you visit our website, certain information may be collected automatically through cookies and similar technologies. Depending on the technologies used on our website, this may include information such as:
Browser and device information
IP address
Pages viewed and website interactions
Referring website or source
General website usage information
2. HOW WE COLLECT INFORMATION
We may collect information when you:
Visit or interact with our website;
Submit a new-patient consultation or appointment request;
Submit a returning-patient appointment request;
Contact Allumine by telephone, text message, email, or another available communication method; or
Otherwise voluntarily provide information to us.
Our website includes embedded appointment-request forms powered by Youform, a third-party form technology provider that processes information submitted through these forms on our behalf.
These forms are used for administrative appointment-request and scheduling purposes.
Medical history, clinical screening information, identification, clinical photographs, Good Faith Exam (“GFE”) information, consents, and other information required for clinical care are collected separately through Allumine's designated patient intake and clinical systems.
Please do not submit medical history or other sensitive health information through our general website appointment-request forms unless specifically instructed by Allumine to use that method.
3. HOW WE USE YOUR INFORMATION
We may use information collected through our website and appointment-request process to:
Respond to questions and requests;
Review new-patient consultation and appointment requests;
Coordinate appointments for new and returning patients;
Contact you regarding an appointment or consultation request;
Understand the services, general concerns, or treatment areas you are interested in discussing;
Coordinate your request with an appropriate provider when applicable;
Provide patient support and administrative assistance;
Communicate information related to your requested appointment or services;
Operate, maintain, secure, and improve our website and administrative processes;
Maintain appropriate business and administrative records;
Comply with applicable legal, regulatory, and professional obligations; and
Protect the rights, safety, security, and integrity of Allumine, our patients, our website, and others.
Submitting an appointment or consultation request does not guarantee an appointment or establish that a particular treatment is clinically appropriate. Treatment recommendations are made by an appropriate licensed provider following the required evaluation.
4. SERVICE PROVIDERS AND DISCLOSURE OF INFORMATION
We may disclose personal information to service providers that perform services on our behalf and assist us with our website, appointment requests, patient communications, administrative operations, and related business functions.
These service providers may include providers of:
Online form and appointment-request technology, including Youform;
Website hosting and technology services;
Patient communication and administrative systems;
Patient management and electronic record systems;
Information technology and security services; and
Website analytics and related technologies.
These service providers may process information as necessary to provide services to Allumine and subject to applicable contractual, privacy, security, and legal requirements.
We may also disclose information when required by law, regulation, legal process, or governmental request, or when reasonably necessary to protect our rights, patients, property, systems, or safety.
We do not sell personal information submitted through our website or appointment-request forms for monetary compensation.
5. HEALTH AND PATIENT INFORMATION
The appointment-request forms embedded within our website are intended primarily to help our Patient Care Team understand and coordinate appointment requests. They are separate from Allumine's clinical intake and medical evaluation process.
Additional medical history, treatment screening information, identification, clinical photographs, consents, Good Faith Exam (“GFE”) information, and other information required for clinical care may be requested separately through Allumine's designated patient intake, patient portal, electronic record, or clinical workflow.
Information maintained by Allumine as part of a patient's medical or clinical record may be subject to additional federal and California privacy protections and Allumine's applicable patient privacy practices.
Please do not submit highly sensitive medical or health information through general website communications, appointment-request forms, email, or other non-clinical communication channels unless specifically instructed by Allumine to use that method.
6. COOKIES AND SIMILAR TECHNOLOGIES
Our website may use cookies and similar technologies to operate properly, understand website usage, remember preferences, and improve the website experience.
These technologies may include:
Essential Cookies: Technologies necessary for core website functionality, security, and operation.
Analytics Cookies: Technologies that help us understand how visitors interact with our website, including which pages are visited and how visitors navigate the site.
Where available, you may manage certain cookie preferences through our website's cookie consent tool or through your browser settings.
Disabling certain cookies may affect some website functionality.
7. ONLINE TRACKING AND DO NOT TRACK SIGNALS
Some web browsers provide a “Do Not Track” (“DNT”) setting that allows users to express a preference regarding online tracking.
Because there is not a universally accepted standard governing how websites should respond to DNT signals, our website may not respond to all browser-based DNT signals.
Depending on the technologies enabled on our website, third-party service providers, including analytics or website technology providers, may collect information about your interactions with our website.
Where required by applicable law, we will honor legally recognized browser-based privacy preference signals, such as Global Privacy Control, with respect to activities to which those requirements apply.
You may also use available cookie controls and browser settings to manage certain tracking technologies.
8. DATA SECURITY
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, use, alteration, disclosure, or destruction.
We also seek to use service providers that maintain safeguards appropriate to the information they process on our behalf.
However, no website, electronic transmission, or electronic storage system can be guaranteed to be completely secure. Accordingly, we cannot guarantee the absolute security of information transmitted or stored electronically.
9. DATA RETENTION
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including coordinating appointment requests, providing administrative support, maintaining appropriate business and patient records, meeting legal or regulatory obligations, resolving disputes, and protecting our rights.
Retention periods may vary depending on the type of information, whether an individual becomes a patient, and applicable legal, regulatory, clinical, or record-retention requirements.
10. CHILDREN'S PRIVACY
Our website and aesthetic services are not directed to children under the age of 13, and we do not knowingly collect personal information online from children under 13 through our general website or appointment-request process.
If we become aware that personal information from a child under 13 has been collected through our website without appropriate authorization, we will take reasonable steps to address the information as required by applicable law.
If you believe a child under 13 has provided personal information through our website, please contact us at info@allumineskin.com.
11. YOUR PRIVACY CHOICES AND RIGHTS
Depending on your relationship with Allumine and applicable law, you may have certain rights regarding personal information we maintain about you.
These rights may include the ability to request access to, correction of, or deletion of certain personal information, subject to applicable exceptions and legal, medical-record, regulatory, and record-retention requirements.
California residents may have additional privacy rights under applicable California law. Depending on whether and to what extent a particular law applies, these may include rights to know about certain personal information collected, request correction or deletion, and exercise certain choices regarding the use or disclosure of personal information.
To submit a privacy-related request, please contact us at:
info@allumineskin.com
We may need to verify your identity before processing certain requests.
Certain information contained in patient or medical records may be governed by separate federal or California health-information laws and may be subject to different access, amendment, retention, or disclosure requirements.
12. THIRD-PARTY SERVICES
Our website uses or may interact with services provided by third parties to support website functionality, appointment requests, communications, analytics, and other administrative functions.
For example, Allumine uses Youform to power the appointment-request forms embedded directly within our website. Although these forms appear and are completed within the Allumine website experience, Youform provides the underlying form technology and processes submitted information on Allumine's behalf.
Third-party service providers may maintain their own privacy and security practices in addition to their contractual obligations to Allumine.
13. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy periodically to reflect changes in our website, technology, services, privacy practices, or applicable legal requirements.
When we make changes, we will post the updated Privacy Policy on this page and revise the “Last Updated” date at the top of the policy.
If we make material changes, we may provide additional notice when appropriate or required by applicable law.
We encourage you to review this Privacy Policy periodically.
14. CONTACT US
If you have questions about this Privacy Policy, our privacy practices, or would like to submit a privacy-related request, please contact:
Allumine Skin Clinic
Email: info@allumineskin.com
Phone: 925-399-7924
